– “At Bomgar University, we learned about Bomgar’s Jump technology, which enabled our support team to improve operational efficiency by accessing and managing unattended systems,” said the CSC/OCC operations manager at Cox Enterprises. Here’s what some of the training program’s beta customers had to say about their experience: The Bomgar University courseware is modular, allowing organizations to pick and choose courses that align with their organizational goals, and can be completed on-site or on-demand. The courses feature in-depth customer use cases to demonstrate how using a range of Bomgar feature combinations can dramatically improve call center or IT service desk operations. “We developed Bomgar University to arm our customers with the knowledge and skills required to leverage Bomgar throughout their entire organization, helping them to not only improve support operations, but also get more bang for their buck.”īomgar University is designed for IT technicians and customer service representatives who are either administers or users of Bomgar. “Globalization, remote workers and mobile devices are all increasing IT complexity, requiring our customers to depend more on their remote support solutions,” said Nathan McNeill, co-founder and VP of product strategy at Bomgar. Bomgar University offers both in-person and on-demand training courses to help IT organizations address these challenges, while reducing administration time, adopting best practices and lowring operational costs.
Remote support has become increasingly critical for enterprises as they strive to securely support a wide range of systems and devices for employees and customers spread across the globe.
Bomgar jump client windows 10 full#
Back to School with Bomgar University: IT Organizations Learn to Increase Remote Support ROIīomgar Introduces New Training Program to Help Customers Realize Full Potential of Remote Support Solutionsīomgar Corporation, the worldwide leader in secure, appliance-based, remote support software, today announced a new modular training program to help customers increase the ROI of their Bomgar solutions.
0 kommentar(er)
